Please read the following for all details on your warranty coverage.
VPR Impex Inc. products are covered by a warranty for a period of ONE YEAR on all components of the system against manufacturing defects. Warranty for all vapor systems also includes THREE YEARS on the boiler and heating elements against manufacturing defects. Warranty begins from the date indicated on the original invoice.
All warranty coverage is at the Service center counter. Transportation costs to and from an authorized service centre is the responsibility of the consumer. If the consumer requests an onsite repair, a service call fee will be applied for travel to the customer’s location. Even if the repair itself is covered under warranty, THE SERVICE CALL FEE WILL STILL APPLY.
The original dated invoice must be retained as proof of purchase and presented to the authorized service centre before warranty service is rendered.
The warranty does not include those components subject to wear and tear (O-rings, brushes, filters, etc…). VPR Impex Inc. is not liable and will not assume warranty responsibility for any problems resulting from the following:
For any questions or concerns regarding warranty coverage or service, please do not hesitate to contact us
Ecological cleaning solutions for a safer environment